I was at my former agency for 11 years, 7 of those were in dispatch with my 7th and final year there being a Supervisor. I learned so much their, and worked with some amazing people that I was blessed to call my teammates, and some who have become dear friends I am forever grateful for. In the end I had to leave, I did not want to, but I realized I had to. The toxic environment, favoritism, the treatment of people, extremely poor leadership and communications, being targeted I had to, for my sanity leave. The last few years, and more so when I became a supervisor were challenging. I wanted to make a difference and be that positive impact for my teammates that we were all yearning for, and have trust with leadership again. Although brief it was, I am at a new agency now, that so far is much healthier, and am grateful for this new chapter. I am excited for these cards to get in every communication centers, spread positivity and have the conversations when it comes to difficult centers.